How to set parent value from subtask branch based on condition check in subtask

Madar_ Andrew April 23, 2024

Trigger:  Issue updated

Branch:  Check subtask for attachment

If attachment meets condition, then

Update parent field

 

 

 

1 answer

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 23, 2024

Hello @Madar_ Andrew 

Have you tried to construct this rule?

Which issue are you anticipating is triggering the rule? Do you want it triggered by an update to an issue that is a parent to a subtask, or by an update to the subtask?

What is the condition that you are trying to apply to the attachment?

Are you trying to apply the condition to each attachment on the subtask?

For the Update Parent Field action, are you trying to update the Parent field of the trigger issue or the trigger issue's subtask?

Madar_ Andrew April 23, 2024

Have you tried to construct this rule?  Yes

Which issue are you anticipating is triggering the rule? Do you want it triggered by an update to an issue that is a parent to a subtask, or by an update to the subtask?

the trigger is in the question:  Issue updated

What is the condition that you are trying to apply to the attachment?  Nothing

Are you trying to apply the condition to each attachment on the subtask?  No

For the Update Parent Field action, are you trying to update the Parent field of the trigger issue or the trigger issue's subtask?

I want to update a field on the parent issue (trigger issue).  if the rule detects an attachment on the subtask (child issue)

 

 

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 23, 2024

Hello @Madar_ Andrew 

Whenever asking for help with an Automation Rule, it will help us help you if you include a screen image of the complete rule, images that show the details of each step, the details output to the Audit Log when the rule executed, and then explain to us what you observe happening when the rule runs and how that does or doesn't meet your expectations.

I understand now that the rule you want to create is:

I want to update a field on the parent issue (trigger issue).  if the rule detects an attachment on the subtask (child issue)

I do not yet understand the construction of your rule from what you have provided. An image of your rule will clarify that.

If you are struggling to figure out a particular step in the rule, showing us what you have figured out so far will be helpfu.

Madar_ Andrew April 26, 2024

Thanks for your help but I was able to come up with a solution.

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