I want to update a custom field (based on User Group) based on Requestor's email address domain... i.e. if email@example.com creates a ticket then custom field (Customer) is set to ABC. Is there any way to achieve this?
how about using the "Set a field as a function of other fields " postfunction on the create issue transition?
you can choose the field that hast to be set (Customer) and check another field using regex for it's value (Requestor's email address).
if the email adress for example is like abc you can set the field Customer to ABC.
Edit: Forgot to mention that the postfunctions is from "JIRA Workflow Toolbox" AddOn
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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