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How to see complete "audit log"

With the current automation audit log tab I can only see partial logs, is it possible to see a complete audit log?



Screen Shot 2021-04-05 at 12.27.04 PM.png

1 answer

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Answer accepted

Hi @Balaji Cherukuri 

What do you mean by complete audit log?  There are several suggestions for improving what is included in the automation log.

If you are having a specific challent with a rule, perhaps posting an image of the rule and describing the symptoms will help the community give you suggestions.

Best regards,


@Bill Sheboy I attached the screenshot, based on that you can see the audit log message is getting truncated after some characters, couldn't find a way to read the complete message. For my debugging purposes, I need to know all the tickets got impacted by this automation rule.

Thanks for clarifying, and I agree that the audit log seems incomplete in that regard.  Without knowing more about your rule structure, I can suggest the following work-arounds:

If your rule use JQL to gather the issues, AND did not change the conditions used in the JQL, you could re-run the query later to determine which issues MIGHT have been impacted.  I note "MIGHT" as they may not have all processed...again, this is based upon specifics of your rule.

Otherwise, you could add some additional logging / data capture for processed issues:

  • Use Lookup Issues to gather the list of issues and log their keys.  This might have a limit also
  • Log each issue as it is processed.  There appears to be a 100 entry (and time-based) limit in the audit log, so this will truncate over time.
  • Use Lookup Issues to gather the list and send yourself an email with the processed issues.

You also asked a separate question about querying for issues transitioned to a specific status by the Automation for Jira user; I answered that question separately.

Like Balaji Cherukuri likes this

Thank you!

How to add additional logging?

and how to do this? `Log each issue as it is processed`

Again, I am guessing here as I do not know what your rule looks like...  Here are some scenarios to consider:

  1. Let's say your rule has a scheduled trigger on JQL.  That means each issue is processed one by one.  As you process each one, use an Action of Log to write the key with {{issue.key}}
  2. You may use the same approach as #1 if the issues are processed within a branch
  3. If you are creating issues, you may log information about the last one with {{createdIssue}} or the set of created issues with {{createdIssues}}

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