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How to find all the ticets "resolved" by automation?

How to find all the ticets "resolved" by automation?

 

 

Screen Shot 2021-04-05 at 12.22.51 PM.png

1 answer

1 accepted

2 votes
Answer accepted

Hi @Balaji Cherukuri 

Have you tried to use the CHANGED operator in JQL to find this information?

First, identify the user id of the Automation for Jira user in your instance.  Then try this query:

project = myProject
AND status CHANGED BY id_for_Automation_User
TO "RESOLVED"

Please look here for more information on CHANGED:

https://support.atlassian.com/jira-core-cloud/docs/advanced-search-reference-jql-operators/

 

Best regards,

Bill

Thank you!

 

how to find the  `id_for_Automation_User`

One easy way to find it is with another query.  Type in this for a filter search:

assignee = Automation

When the search shows the user Automation for Jira, select it and the ID will replace the name.  That is the value you want to use.

Like Balaji Cherukuri likes this

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