A much simpler answer is to use Quick Search on the top Nav Bar!
The Quick Search box is located at the top right of your screen. If you type in the key of an issue, you will jump straight to that issue. For example, if you type in 'ABC-107' (or 'abc-107'), and press the Enter you will be redirected to the JIRA issue 'ABC-107'.
The magnifying glass button search only half works - if you type in a specific issue ID you get results of tickets that contain this ID in their description, but, incredibly, it still doesn't always find the ID. Seems hard to believe that this most basic of functions is not straightforward.
I am pretty shocked that if you know the issue ID, such as XYZ-123, there is no easy (beginner user) way to find it. The search feature has a text box which I would expect to search the Id field, but it doesn't. The advanced search feature also has no access to the ID field.
There seems to be no way to star or some how save an issue, so when I want to find it again, i have to save a link in notepad or similar, then paste it back in.
At any given time, I an switching back and forth between a hand full of issues, but there is no way to mark them or find them again when I them.
I spend literally hours a week trying to find issues which I was dealing with say 30 minutes ago, but have no way to star or search given I remember the issue id number.
I dont really want to have to start learning jql. This should not be a requirement for lay users.
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