How to scope out a Jira API plugin

Hi everyone, I am looking to scope out a plugin that will be built within Jira. This plugin will connect to a 3rd party REST API and move information from this external client database into Jira.

Does anyone have any useful resources for scoping out this type of project? Being new to this type of analyst work, what I need to understand is how to build the Jira workflow/project that best imports the third party data. Are there any sample documents that may be of a help here?

Thanks very much.


2 answers

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Alexey Matveev Community Champion Jan 21, 2018


It would depend on how you want this data to be moved to Jira. 

If you want to move data in a post function then you would need to develop a custom post-function. You can find more information here:

If you want to move data on schedule, then you would need to create your own service

You can call REST API of your external service using Jersey Client. Jersey Client is embedded in Jira. You can read more here

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Is it a one-off import or a regular import of data?

Sounds like one-way not bidirectional

Get the fields mapped carefully first. Do you want to overwrite Jira data when source data changes, or not. Don't overuse Jira comments or you will get too many of them for the Jira History tab. Does the set of users match in both systems?

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