How to reveal a hidden custom field when a specific option is selected from another custom field

I am using v6.4.5

I cannot figure out how to display a hidden custom field upon the selection of a specific option from a custom field.

There is a working example in the JIRA installation here, but I cannot figure out how to emulate it.

I've been spinning my wheels for a couple hours now, and it seems like it should be something relatively straight forward to implement.  Am I missing something?

Thanks in advance.

1 answer

1 accepted

This widget could not be displayed.

JIRA doesn't do that natively, so it's a hack or add-on of some sort.  You'll need to work out where it's coming from.

Behaviours in the Script Runner add-on can do it, as can some other field related add-ons.  There's also some (highly not recommended) javascript tricks you can play by sticking js into field descriptions. 

Your best bet is to use your browser development tools to look at the scripts within the page, to see what might be showing/hiding the field, that might give you a clue as to what has been done.

Thank you!  I found the ScriptRunner add-on being used here, and I was able to access the relevant Behaviours.  Back on track and making progress now...thanks!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

578 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you