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How to restart the calculating of time in a status of an issue

Edited

Hi everyone,

Im running the script below to count the time an issue is "In Progress" status.

  

import com.atlassian.jira.component.ComponentAccessor

import com.atlassian.jira.issue.history.ChangeItemBean

def changeHistoryManager = ComponentAccessor.getChangeHistoryManager()

def inProgressName = "In Progress"

List<Long> rt = [0L]

def changeItems = changeHistoryManager.getChangeItemsForField(issue, "status")

changeItems.reverse().each {ChangeItemBean item ->

 def timeDiff = System.currentTimeMillis() - item.created.getTime()

 if (item.fromString == inProgressName) {

 rt << -timeDiff

 }

 if (item.toString == inProgressName){

 rt << timeDiff

 }

}

if (!changeItems) {

 rt << (System.currentTimeMillis() - issue.getCreated().getTime())

}

def total = rt.sum() as Long

return (total / 1000) as long ?: 0L

  

What i need to do is the counter to restart from 0 when a new support employee presses again '' Start Working '' after  pressing '' Undo Start Working '' .

Anyone have any idea how to do that? At the moment if it changes status it freezes counting and continues from where it was left when status changes again in "In Progress"

Thanx in advance,

George 

 

 

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