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How to resolve the below issue of integration between Copado and Jira because of Sprint?

chintan parikh
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Nov 01, 2023

Hello Everyone, we are trying to integrate Copado and Jira using Copado Connect (product by Copado). In that tool we have done one to one mapping of every issue type. 

We are facing issues in bringing those stories from Jira that has multiple sprints in its sprint field. Sprint is a Jira system field so I am unable to do much with it. Copado has Sprint as lookup field that can only store one value. 

Has anyone come across this issue before? 

How do I resolve this to show Jira sprint only one value instead of multiple? 

1 answer

0 votes
Clark Everson
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 01, 2023

Hi @chintan parikh 

I would recommend reaching out to Copado support as the limitation is coming from their tool and their connector. I would imagine they've worked with other customers to resolve this.

Normally you will get the best support from the vendor of the tool.

Best,

Clark

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