I would like to rename the field circled in the screen-shot below i.e. the issue summary field.
This field is created from the e-mail subject when a job is e-mailed to the Jira service desk.
Often it is named something generic e.g. "Please fix" etc. and I would like to edit it to have more meaning in my issue queue.
Thanks in advance.
Thanks for all your help Kishan,
I've had a closer look at my Jira environment, and can add these details
- Using "Jira Service Management" (not a project environment)
- Using "Deviniti queues" (a 3rd party add on?)
- I just want to edit the text underlined in my screenshot, to add more detail when it is lacking detail. The source of the text is the subject in the E-mail that our service desk receives i.e. typed by the person who e-mails an issue to to our service desk
When I click
Project > Settings
Yes I can!
That was the trick - to simply click the field and it magically turns on edit mode, allowing me to type anything I want.
I must say, Atlassian could have designed this screen better to make it more obvious that the field is editable e.g. put a tiny edit button to the right of the text box.
Thanks Kishan for all your help.
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