How to rename the admin user on a JIRA Cloud instance?

The "admin" account is linked with my e-mail address. So I can't create another account with the proper username.

 

2 answers

1 accepted

2 votes
Accepted answer

Hi Philippe,

You won't be able to change your username. You'll need to ask another administrator of the instance to do it for you, or create a request on support.atlassian.com.

Thanks and regards,
Paula Silveira 

Hi Philippe,

You can change your user information by selecting your user in the User Management and clicking on Edit. There you can change your personal email, full name and username however you like.

Once you've done it, I think you'll be able to create the new user with the correct credentials.

Hope it helps!

Edit notes: you won't be able to change you own username as Paula mentioned, so you can create another administrator account just for that purpose and delete it afterwards.

Thanks!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,235 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you