I'm using jira onDemand mainly with agile view.
I wonder if there is a way th quickly move issue through two project?
We have a project that reeive our tickets from internal team (bug or whatever) and we dispatch ainly to one project (but sometimes to another one). Now, it's a bit paintful, we need to select the issue, go to more actions, select move and fill too many steps before the issue move to other project. Is there a way to create a custome action or make these steps faster?
Not really, as you can't install plugins on OnDemand that could provide any form of "quick move"
The best you can do at the moment is to make sure that the configuration of the issues in the source and target projects are as similar as possible. For example, the target project should contain all the issue types and fields that a source project has, and does not have any fields set as mandatory unless they're set as mandatory in the source project. Workflows should contain the same status (ideally, the same workflows). Those will minimise the difficulty of moving items, but you'll still need to jump through some hoops to do it.
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