How to pass authentication info with webhook URL

[Kanhaiya Panigrahi]

I want to pass information of jira stories to Service now with the help of webhook where I mentioned scripted REST API of SNOW.

I am getting json data at service now side without authentication but Need to use authentication.

I want to pass username and password with URL from JIRA.

Please help me with this or if anyone has better solution than webhook please suggest that too.

[Andrew Morin · Accepted solution]

This has been around for years and it looks like it was finally rejected.

https://jira.atlassian.com/browse/JRASERVER-31953

There was an old thread someone posted..

https://community.atlassian.com/t5/Answers-Developer-Questions/JIRA-Webhook-URL-requires-basic-auth/qaq-p/539810

[Kanhaiya Panigrahi]

Thanks Andrew,

But is there any other way by which I can build a flow from Jira to SNOW??

[Andrew Morin]

Are you trying to push data to SNOW from Jira? Actually either pushing or pulling I suggest you use the robust API's that are available in Jira. If you are doing this on https you will need to import the certificate that SNOW is using to your Java keystore. 

If you are in Jira cloud you will need a server to run your script on a schedule or as a cron job. I am not sure what you are trying to accomplish so it is hard to give you a clear answer.

[Kanhaiya Panigrahi]

I want to pass info to SNOW when jira stories are updated, whether it is comment or status update.

And yes I am in JIRA cloud

[Andrew Morin]

That is easy to do if you have ScriptRunner. You just call your script with a custom post function. Feel free to message me if you need some example scripts that we do this type of stuff with and you will have to wait until I go back to the office next week :-)

You can do inline scripts or have them on the server which I prefer because when it comes upgrade time it is nice to have all your scripts in one place. I appreciate Atlassian maturing their API functionality but when you have over 400 scripts in workflows it is a pain to get them all updated. Not sure what version of Jira you are opn but make sure you create the script so it 8.x compatible so you are ready to go if you are not there already.

[Kanhaiya Panigrahi]

We are using Jira v8.5.0-m0005 currently and having plugins only for portfolio and agile.

Can you please share yur example scripts & other stuff that can help me to build a flow from JIRA to SNOW

[Kanhaiya Panigrahi]

Hey Andrew,

Can you send me some scripRunner examples that you were talking about. I want to understand what kind of scripting you have been using.

Thanks