How to open Wallboard directly from a desktop shortcut

I'm on JIRA Cloud and using Chrome on Windows.

I would like to be able to open the JIRA Wallboard directly from a shortcut on my desktop.

I've created a dashboard and can view it as a wallboard by selecting "View as wallboard".  When the wallboard shows up, I've copied down the URL displayed on my browser.

I can open a new window, paste in the URL for the wallboard, and it displays the wallboard without a problem.  However, when I close all my browser windows and start Chrome again, and then paste in the URL for the wallboard, all I get is a black screen.  

Note that JIRA has been set to remember my username and password.

What step am I missing?

1 answer

0 votes
Rachel Wright Community Champion Apr 29, 2017

Hi Eldon,

I tried out your scenario, following your steps.  If I still have an open browser session in the JIRA application, I'm able to launch a wallboard from a Windows desktop shortcut.  If I log out of JIRA and then try it however, I get the blank, black screen you mention.

I'd submit an feature request to put some kind of "oops, you're not logged there to login" type of message on the walboard screen for this condition.  Actually, all of JIRA could do with some improved "don't forget to login" language!  ;)  Different users ask me each week why they can't view data.  It's always because they've followed a link to some dashboard or filter and they're not logged in.

Hope this helps,

Rachel Wright

Thanks Rachel.  The reason why I'm asking about this is because that machine is not JUST an information radiator.  We have our daily standups around it too.

What I want is a way to quickly bring the wallboard back up again after our daily standups even if we've accidentally closed all previous windows.

And even better would be to automatically start the wallboard after the machine restarts.

Any suggestions on how to achieve this?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,811 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot