How to mark an EPIC as done with a message "This issue cannot be edited because of its workflow status" ?

I want to close an epic. All the related issues are closed, and the epic itself is fixed and closed. But when I go in the Agile Plan an try to mark it as done, I have the message

"This issue cannot be edited because of its workflow status."

what do I miss in the process ?

Regards

3 answers

1 vote

Hi Sebastien,

please check the properties of "closed" step in the workflow associated to your epic. if it contains the following property "jira.issue.editable"/"true", Jira Agile can't mark it as done.

Remove this step property, publish your workflow and it works.

Another possible workaround is :

- Reopen the Epic

- Mark it as done

- Close your Epic

Hope this helps,

Fabio

Hi Fabio,

unfortunately the solution doesn't work, but it has allowed me to find another solution.

In fact the epic, as an issue, has been closed in the JIRA issue editor.

Then when I am in the JIRA Agile plan an error is raised when I try to mark it as done, simply because the epic is already closed !

So the solution to remove the epic from the epic list in JIRA AGILE is to resolve it without closing it in the JIRA issue editor. Then you can go in the AGILE plan and mark it as done.

It is certainly a functionnal bug to my point of view,

Sébastien.

It is certainly a functionnal bug to my point of view

Cannot agree more :)

This issue seems to be a duplicate of this question: https://answers.atlassian.com/questions/222256/epic-status-mark-as-done-is-not-changing-status-to-closed.

The solution is at least the same ;)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

24,964 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you