We have a few project in Jira who are gonna use Email This Issue plugin on a daily basis.
This is because they need to forward issues to external companies. But how do we make it so that the reply from that company gets into the issue?
Today this does not work.
Hi, I haven't used a plugin to do it, but it works in my project, when a 3rd party replies to an email that email body gets added as a comment in the issue.
The email id of the project of the issues should be same as the email id of the mail handler (create issue/ add comment)
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG