How to make Tempo Account custom field a mandatory field in jira project screen.

[Alby Siby]

Hi Team,

How to make Tempo Account custom field as a mandatory field in the field configuration of the jira project.Since it is LOCKED , as we checked under field configuration.

Thanks,

Alby

[Susanne · Accepted solution]

Hi @Alby Siby

To make the Account field required in a field configuration, please go to JIRA Administration, Manage apps and select Tempo Accounts - Configuration in the sidebar. 
Here you can select in which field configurations the Account field should be mandatory.

Please take also a look at the Account documentation for more information. 

Best regards, 
Susanne

[Rudy Holtkamp · Accepted solution]

Hi @Alby Siby ,

See the steps below:

1. Go to Tempo and to Settings
2. Choose work attributes
3. Add account select Account
4. Flip the switch
5. Save the form

That's it.

Good luck,

Rudy

[Rudy Holtkamp]

In case you did not have the account attribute yet. Select new work attribute and use the following:

[Alby Siby]

Hi @Susanne  The suggested solution is works for me..Thanks for the quick support.

[Alby Siby]

Hi Rudy,

Thanks for the details.

But I already have an account attribute and I can not make it required.If i click on required check box , I am getting below eror mesage.

[Rudy Holtkamp]

That looks like a bug.

I recommend that you submit a ticket to the Tempo support desk