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We want to link two issues from two different projects that share the same value for the custom field "ID".
For example: when an issue is created in PROJECT 1 with ID = 1234, we want an automation that looks for another issue in PROJECT 2 with the same ID = 1234 and links both of them. We have tried doing so but are unable to find this option in the automation actions.
Can someone assist with this question? We also have the ScriptRunner add-on in case it's helpful.
Thank you very much
You might try something like this: