How to know the breach date of an issue?

This question is in reference to Atlassian Documentation: Reporting on SLAs

Hi all!


We need to know the breach date of an issue.

Our customers are requesting us to report on the number of issues that are breached, by breach date.


Anyone with such a problem/any solution?


Thanks in advance,


1 answer

First, how do you classify an issue if it's breached?

Hi Gabrielle,

As "breached", regardless of state. We're only allowed a few issues to be breached per month.

I want to have a report that shows me the issues that have been breached by month, regardless of their currrent state. This way I can report to my customers if I've met the monthly goal.




Hi Gabrielle!


Thanks for pointing this out.

The problem with this approach is that I don't get to have a history on the results.

I get the report and can file it, but today, how can I use JIRA to know the breached issues from last monht (without going back to the filed report)?




Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

802 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you