How to integrate Service now with jira cloud

MANPRITSINGH June 13, 2024

 

Plugin to  integrate Service now with Jira cloud and steps to add plugin.

4 answers

2 votes
Mathieu Lepoutre _Exalate_
Contributor
July 29, 2024

Hello

I work for Exalate which is a decentralized integration solution, where you can granuarly decide which data will be send over and how it will be applied. Since it is decentalized, it brings in a lot of security advantages, as both sides have full control. Any use-case becomes possible.

 

Check this out please:

https://docs.exalate.com/docs/servicenow-and-jira-integration

0 votes
Josh_Unito
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
August 6, 2024

It's possible with either ServiceNow Integration Hub's Jira Spoke or a third party app, such as Unito. I wrote this step-by-step tutorial on how to sync issues from Jira Service Management to ServiceNow.

It's a no-code flow, but it's fully configurable with support for most if not all fields (including custom fields) and attachments. It takes me around ~15 minutes to connect.

You can also find more documentation about the integration in Unito's Knowledge Base.

If you want to try it out, it comes with a 14-day free trial and there's live onboarding for ServiceNow users if you're interested.

Let me know if you have any questions!

0 votes
Vipin P V _appserve_ai - A division of Empyra_
Contributor
July 17, 2024

You could use ServiceNow Jira Connector from appserve.ai which is available on Atlassian market place: https://marketplace.atlassian.com/apps/1222673/servicenow-connector-for-jira?hosting=cloud&tab=overview

 

If you need any assistance, please reach out to me at pvipin@empyra.com.  

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 13, 2024

Hi @MANPRITSINGH , there really isn't enough info to go on here. But I will point you to the addons in the marketplace- https://marketplace.atlassian.com/search?query=Service%20now 

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