we've got 10 projects. Our users are grouped into the default groups Administrator, User & Developer.
Now, a new user (freelancer) should get access to 1 of the 10 projects. He should not be able to see the other 9 projects. How can we manage that?
I've tried everything from creating new groups, roles, permissions, etc... nothing works.
You have to remove all access to a basic "no one can do stuff" level and then rebuild it.
Jira's access control is permissive - you actively choose to let people in, not stop them doing stuff.
You've probably inherited the default Jira setup - the group "jira users" can log in, which is fine, but then it's used by default to say "can use project"... You'll need to REMOVE the "everyone can use projects", then add your users back into the projects via a different rule, and leave your freelancer out of those roles.
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