Ok, all I need is Jira to send a reminder email to the Ticket Assignee 1 day before the due date on a ticket.
This seems like a simple request, but cannot get this done.
@Ted You will need to create an automation rule with a scheduled trigger, e.g. runs every day at 9am.
In your schedule trigger you can include a JQL to search for issues, which is where you will need to add duedate = startofday("+1d") to find all tasks with a due date of tomorrow.
You will then use the Send Email action to send the email to the assignee.
Hope this helps!
You can use automation in jira to send notifications based on due date. Here's a handy thread on how to do that: https://community.atlassian.com/t5/Trello-questions/Notification-for-due-dates/qaq-p/1645896
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