Notification for due dates

[Kiara De Francesch]

Hello, 

I use the free version and was testing out the due date feature. I joined the card, updated my notification settings to always, and set the due date for a couple minutes after I created it to test if I would be sent a reminder, and I didn't receive a reminder. Has anyone had this issue and know how to resolve it?

Thanks! 

[Aadesh Kolte · Accepted solution]

Hi Kiara,

You can build the following rule to send an email notification. 

[Fabienne Gerhard]

Hi @Kiara De Francesch 

welcome to this wonderful community

Did you check out your spam folder in your emails? Do you get other emails from Trello? I had this trouble when I started with Trello.

[Fabienne Gerhard]

And you must not forget that you have to be a member of the card to get a notification! Please check out this help site 😊

[Eran Nir]

@Fabienne Gerhard Hi, were do I set these rules?

[Fabienne Gerhard]

Hi @Eran Nir 

do you mean the rules mentioned by @Aadesh Kolte 

This would be done using Automations. When you are new to Trello - check out the Trello course at Atlassian University!

Trello Fundamentals - https://university.atlassian.com/student/path/1043254-trello-fundamentals