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How to filter SLAs based on highest SLAs

Hi,

I want to filter by the SLAs based on highest SLA of sub tasks. How the filtering is being done on a kanban board?

Thanks,

Swarna

1 answer

Hi @Khushbu Jowaheer 

There are two functions you can use to search for issues that are in a certain state of SLA goal-ness:

  • breached() filters out issues whose last SLA cycle has failed to meet its target goal
  • everBreached() filters out issues that have failed to meet their target goal

For example, if you wanted to find all the issues in your project that have successfully completed your first-response goals, use the following query:

type = Sub-task AND "Time to first response" != everBreached() 

 when the result set is returned try ordering them in descending order

Hope it might help.

 

Thanks

Rahul

Hi @rahuldanwade 

I am trying to find out the differences between thes 2 functions: Beached() and everBreached(), for me they look the same and bring the same results when I try them on my search queries.

I did not find some explanations with more details, could you help me with that? Sure I am missing some point. 

 

Thank you a lot!

Jeff

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