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How to export Request types from Jira?

Dear collegues from Atlassian Community! 

I want to export Request types from [Jira_Service_Desk instance1] to [Jira_Service_Desk instance2] !  

I couldn't find any way to do it!! 

Can Someone give a help ?  

Best Regards Maikes

2 answers

1 accepted

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Answer accepted
Brant Schroeder Community Leader Nov 26, 2019

You could use the API to get the request types from one instance and create the request types in the other.  https://docs.atlassian.com/jira-servicedesk/REST/3.6.2/

I think you can use this app to move them as well. https://marketplace.atlassian.com/apps/1211147/project-configurator-for-jira?hosting=server&tab=overview&_ga=2.113611591.1934939406.1574653378-210123836.1570633899

Hi @Maikes ,

To export request types configuration and import in another service desk project, you can use our app Feature Bundle for Jira Service Desk. The configuration is saved as a .json file.

Cheers,

Sophie

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