How to download email attachments

[DivyaKrishna Vankayalapati]

Hi All,

Is there a way to download attached emails to an issue ?

[Markus Riedo]

Hi,

@DivyaKrishna Vankayalapati Did you find a solution for this?

Thanks

[Jack Brickey]

are you wanting to download an attachment on an issue that happens to be an email, e.g. a .msg file? you can certainly download the file. then you would need to use the proper mail application to open the file.

[DivyaKrishna Vankayalapati]

Hi Jack, thanks for your response.

yes its a .msg file. but its not showing an option to download.

[Jack Brickey]

Here is what I see. Clicking on the cloud icon downloads the dot EML file.

[DivyaKrishna Vankayalapati]

Thanks Jack. the emails were originally attached/sent to the issue using Outlook Plugin. So its not showing an option for me to download.