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How to disable notification for issues for a specific transition

Baybars Kumbasar

Hello All.

I have a workflow that requires two basic options:

1) Open -> In Progress -> Resolved (I've used "resolve" as transition name)

2) Open -> Garbage (I've used "discard" transition)

Now, I don't want to receive any notifications for the "discard" transition. I do, of course, want to receive notifications for "resolve" transition.

Now, I know that I can modify notifications from the notification schemes section, but I don't know what exactly to change:

Issue Resolved?
Generic Event?

Also, I see that "Fire a Generic Event event that can be processed by the listeners." is listed as a post function of the "discard" transition. Would simply removing that stop all notifications?

Thanks,

Baybars

Accepted answers

Nic Brough -Adaptavist-

You can't remove the function to send an event, but it is still easy to do.

Create a new event called something obvious like "discard". Change the discard transition's event firing to the new event. Go to the notification scheme and make sure that the new event has no-one set to receive emails.

All comments

unknown

Yes, just remove all the events on the post-function of the transition you don't want to send emails from. This event is what is being processed by the JIRA event listeners and sends emails according to your notification scheme.

Nic Brough -Adaptavist-

You can't remove the function to send an event, but it is still easy to do.

Baybars Kumbasar

Thanks for your answer but apparently I cannot delete the post function, I can only change it. And that's what I did.

Baybars Kumbasar

Thanks, as you said, I can't remove the function, but can change it to something with blank notification.

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