How to disable creation of new issue by Ctrl+C ?

[Nikolai Nyrkov]

I do copy some content from Jira quite often, and now Jira starts to create new issue on Ctrl-C. It's really annoying to close that "new issue" dlg all the time. If I can simply click on "+" button on the panel for creating new issue, not clear why Jira duplicated that thing by the shortcut. How to turn it OFF?

[Thomas Schlegel · Accepted solution]

Hi Nikolai,

Jira creates a new issue, if you click "c". Just "c", not "CTRL+C". 

If you really want to disable shortcuts completely, have a look here:

https://confluence.atlassian.com/jirakb/how-to-disable-keyboard-shortcuts-in-jira-453836839.html

[Nikolai Nyrkov]

hmm not sure we can stop Jira as described there, we use it from cloud.

[Thomas Schlegel]

Ah, you didn't mention that you are using Cloud. You're right, with Cloud, you can't do that.

[Hagai Ben Yehuda]

Happens to me too since today - when releasing "CTRL" before releasing "C".

Happens consistently both on chrome and firefox without extentions.

[Thomas Schlegel]

@Nikolai Nyrkov, @Hagai Ben Yehuda - I will point Atlassian to that. 

[Nikolai Nyrkov]

thanks!

[Thomas Schlegel]

Here is the issue for that:

https://jira.atlassian.com/browse/JRACLOUD-69482

[Nikolai Nyrkov]

solved, thanks again