How to develop a simple iframe dashboard item

I have gone through this every guide I can find and cloned the example to look through and run as a test. All I want is to have a simple iframe to a webpage.

This is our current atlassian-connect.json file (with sensitive info replaced with example info):

  "key": "com.example.plugins.test",
  "name": "",
  "description": "Test",
  "vendor": {
    "name": "Example",
    "url": ""
  "baseUrl": "",
  "authentication": {
    "type": "jwt"
  "lifecycle": {
    "installed": "/example/installed"
  "modules": {
    "jiraDashboardItems": [
        "description": {
          "value": "Testing out a dashboard item"
        "thumbnailUrl": "test.png",
        "configurable": true,
        "name": {
          "value": "Test Dashboard Item"
        "url": "/example/iframe_src",
        "key": "test-key"
  "scopes": ["READ", "WRITE"]

When I add this dashboard item to a dashboard, it loads a small iframe that doesn't fit the full page.

Below is this error message: Add-on is not responding. wait or cancel?

I have tried doing a full project with atlas-connect CLI and ngrok to host it, then installing it on a development instance of JIRA cloud, but it results in the same error.


What is the simplest way to do this?

1 answer

I am actually in the middle of developing a commercial version of a generic dashboard item that can consume any URL. Feel free to email me at if you want to play with the pre-release version.

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