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How to delete an organisation

srodionov
srodionov
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January 23, 2025

I created an organisation to do some testing for our upcoming migration.
All product subscriptions were on trial lincences
Now I want to delete that organisation again.
I followed the docs and they told me to remove all products first.
For that I deleted the product subscriptions and waited the time I had to.
The month passed, and the lincences expired, but I still can't remove the products.
Instead I get the message that my instance is deactivated.

Since I don't have a paid plan, I can't contact support.
Is this a bug in the workflow?
How can I get rid of the organisation now?

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Manoj Gangwar
Manoj Gangwar
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January 23, 2025

Hi @srodionov Welcome to the community!

Please check the below thread replied to by the Atlassian Team.

https://community.atlassian.com/t5/Confluence-questions/Delete-organisation/qaq-p/1685818

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