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Delete organisation?

Arjen Rauwerdink May 5, 2021

I registered a Confluence account. But something went wrong I think. When I open the admin page I can select 'FL Suite' and 'FL Suite (not used)'. The last one I renamed because two identical 'accounts' where generated?

I cannot delete the organisation 'FL Suite (not used)'...

Is there a way to delete the 'FL Suite (not used)' organisation?

 

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 7, 2021

Hello Arjen,

I hope you are doing well! You haven't done anything wrong here. When you create a new Cloud site, the system creates a new organization. It's not possible to delete these organizations.

We have a feature request for that here:

  • ACCESS-81 Allow organization administrators to delete organizations

If you want to hide the organization, the workaround is to create a new email user and add that user as the new org admin. Then, log in with the new email, and remove your primary user as the org admin. I understand this isn't perfect, but it should save you from confusion in the future.

I hope that helps, but let me know if you have any trouble or questions.

Take care,

Shannon

Arjen Rauwerdink May 8, 2021

Shannon, thanks for your reply!

Arjen Rauwerdink May 8, 2021

I also found a simpel workaround: Transfer products to another organization | Atlassian Support This worked for me.

Like Shannon S likes this
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 11, 2021

Hi Arjen,

You're welcome, and thank you for sharing what helped you! smile

Take care!
Shannon

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