How to create issue in non-default status?

[Dmitry Tomin]

On the create screen i'd like to decide in what of two status the issue should be created. How can I do it?

[Nic Brough [Adaptavist] · Accepted solution]

You can't. A transition has a single end-point, so no matter what you do, "create" always lands on one status. That's it.

Your options:

• If the different status are for different issue types, create different workflows for them
• Write a new "create" process
• Include a transtion from the first status to the second in the workflow. Write a listener that will catch "create" events, and use the transition when it spots a new issue that should start in the other status

If you look through similar questions, you might find suggestions of writing a post-function that changes the status as the transition runs as well. I've never seen it work, although I've cleaned up the disastrous mess made by them a couple of times.

[Dmitry Tomin]

Huge thanks for the answer. Now we use the first status "New" where user by hands decides what status to choose next by clicking appopriate transition.

[Nic Brough [Adaptavist]]

Yup, my third line is essentially that - you are doing it by hand at the moment, but a listener could be written to do it automatically.