How to create a service desk for an existing software project

[Isaac Bain]

We have just started using service desk, and I can easily create and configure new service desk projects. I have read in the documentation that you can add a service desk to existing JIRA projects:

Create a service desk for an existing JIRA project - This option is ideal if you've already been using JIRA in a help desk capacity (for example, to fill IT requests, etc.). When you create a service desk for an existing project, JIRA Service Desk uses the workflow, fields, permissions, and issue types you already have set up on the project as a basis for the flow of requests in the service desk.

However, I don't see a "service desk" tab or setting anywhere in the project's settings. What am I missing?

Screen cap here: http://screencast.com/t/JBvHhSp1mz

Thanks!

[Rita YOUNES [Infosysta]]

Hello @Isaac Bain.

check this Link.

Hope it helps,

[Isaac Bain]

Got an answer from tech support on this too:

You can go into project settings and change the type from a software project to a service desk project:

http://screencast.com/t/9qePXih17Jqp