We have just started using service desk, and I can easily create and configure new service desk projects. I have read in the documentation that you can add a service desk to existing JIRA projects:
Create a service desk for an existing JIRA project - This option is ideal if you've already been using JIRA in a help desk capacity (for example, to fill IT requests, etc.). When you create a service desk for an existing project, JIRA Service Desk uses the workflow, fields, permissions, and issue types you already have set up on the project as a basis for the flow of requests in the service desk.
However, I don't see a "service desk" tab or setting anywhere in the project's settings. What am I missing?
Screen cap here: http://screencast.com/t/JBvHhSp1mz
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