We need to know when our staff should be on call and therefor need to know at what time the most issues are created.
I would like to create a report that displays how many issues that has been created per hour during the selected amount of time.
The result could look something like this.
Hour : Issues
0 : 0
and so on.
There are several option to do this
Best egards, Vasiliy
I am looking for a solution to create a dashboard which will work like some sort of an activity chart and will allow us to see:
1) what is a number of issues created/updated by all customers per every hour during a week.
2) what is a number of issues created/updated by only selected customers per every hour during a week.
The goal is simple: to display when our clients are active the most. (We provide 24/7 tech support using JIRA with ServiceDesk plugin).
Is it really the best possible solution to export data to excel or have anyone found a better one? Many thanks
So, you need to store somewhere a hour of created date.
First of all a new custom field requared. It seem to be a number type and strore there values from 0 to 24 which repsents each hour.
Then it is requared to fill this value. Anyway you need a script to get current hour. Then it could be placed to:
Here is the plan.
Teams break work down in order to help simplify complex tasks. This is often done iteratively, with tasks being broken down into smaller tasks and so on until the work is accurately captured in well-...
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