How to copy comment made on a ticket to a custom filed and automate it? Edited

In the activity section of JIRA ticket, we have comments, I need to copy and throw the latest comment made on the ticket on to a custom filed which is a multiline text field. 

It has nothing to do with workflow status or screen, I need comments from activity section of the ticket.(i guess its hard to make this happen)

If this is not possible, please suggest a solution either while transitioning through workflow and adding a screen with comments field(this is hard to figure out)

Any help is appreciated.

 

Thank you

1 answer

1 accepted

0 votes
Alexey Matveev Community Champion Nov 15, 2017

Hello,

I think you do not need to copy a comment. In my opinion better solution would be to write a Scripted field which would show you the last comment. You can do it, for example, with Adaptivist scriptrunner. The code would be something like this for the Scripted field

ComponentAccessor.getCommentManager().getComments(issue).last().body

 

You can read more about Scripted fields here

https://scriptrunner.adaptavist.com/5.0.4/jira/scripted-fields.html

And you are not limited to Adaptivist scriptrunner. There are exist other plugins which will let you do scripted fields.

Thank you alexey for sharing your knowledge.

 

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