How to copy comment made on a ticket to a custom filed and automate it? Edited

In the activity section of JIRA ticket, we have comments, I need to copy and throw the latest comment made on the ticket on to a custom filed which is a multiline text field. 

It has nothing to do with workflow status or screen, I need comments from activity section of the ticket.(i guess its hard to make this happen)

If this is not possible, please suggest a solution either while transitioning through workflow and adding a screen with comments field(this is hard to figure out)

Any help is appreciated.


Thank you

1 answer

1 accepted

0 vote
Alexey Matveev Community Champion Nov 15, 2017


I think you do not need to copy a comment. In my opinion better solution would be to write a Scripted field which would show you the last comment. You can do it, for example, with Adaptivist scriptrunner. The code would be something like this for the Scripted field



You can read more about Scripted fields here

And you are not limited to Adaptivist scriptrunner. There are exist other plugins which will let you do scripted fields.

Thank you alexey for sharing your knowledge.


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