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How to copy/clone specifically linked tickets to child ticket?

Drew C I'm New Here Jan 07, 2022

Hi All - 

 

I have an odd request for help.

Scenario:

Bug ticket gets created (Ticket A)

Wrapper ticket gets created that then houses Ticket A along with other relevant bug tickets (Ticket B)

Once Ticket B gets to a specific status, a built in automation job activates to clone Ticket B into a different project (Ticket C) in which the work to fix the specific bug on a specific environment and version gets assigned to the specific group needing to do the work. Currently, the automation task is setup to when it clones from B -> C, it sets the link to "Child ticket of..". Ticket C currently has no visibility to Ticket A

 

Question:

Is there a post function or automation component available to link Ticket A to ticket C upon ticket C's creation?

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