Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


How to control export to CSV (current fields) fields

IT seems to ignore the on-screen fields and just export whatever he wants.. .

8 answers

Actually, for mine, I need to set Columns to "My defaults" (NOT Filter) -- whatever is selected under "My Defaults" appears in the exported file. Doesn't matter what I have in the Filter option.


This did it for me! 👌

I found the solution... trivial actually.... export is using the field selected in the filter tab rather than the fields that are displayed (columns --> Filter tab on the top right hand side , see below screenshot



Hi @Sharon Cohen-Ofir I dont have the filter option? mine just shows this:


Thus, i do not have the option to export to current fields. Anyone had the same problem? 

0 votes
Shelly Singh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 10, 2023

I dont have the option listed for 'Current Fields'  only All fields 

any solution on fixing/adding this? 

The same issue is described last year on this page: 

I have to set the default column view to "Filter" and leave it there for the account I use to download the issues.

Hi, i faced similar issues and then started importing csv files using Power query filter for Excel. still time to time i need to visit and tweak query steps, however it is much less painful then fixing manually fixing spreadsheet each time.


I have the same issue. I'm displaying columns based on the 'Filter' view

2020-01-03_1715.pngBut no matter how I export; CSV (current fields), Excel (current fields), or even the Open in Google Sheets - It's pulling the columns from the 'My defaults' section. 


I was able to resolve by clearing my browser cache. I cleared the last 4 weeks on Chrome. Did the trick for me. Hope it works for you too!

I must adjust my above work-around. It turns out that manually adjusting the JQL is what is breaking the column sync. If I just run the filter as-is, then the columns export correctly. Still a #bug though

Like Joscha Göllner likes this

This work-around is not working for me. Do you have other ideas? 

sorry Luiz, nothing beyond the typical default troubleshooting. The issue hasn't recurred for me in a while. I suggest getting the filter the way that you want it, saving (or saving as), closing out the window, clearing cache, re-opening, and trying the newly saved (or new filter) I do think there's a bug here and one of the many instances of @Support @Ryan Robert @Support should take a look at this, and reach back out to us.

Hi.  Am am selecting columns in the columns tab, and choosing CSV (Current Fields) AND YET, the exported CSV file still has many more columns than the 5 I have selected for display.   I want the export to match the display.  How can I control that? 

0 votes
Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jul 02, 2018

Hi @Sharon Cohen-Ofir,


When you choose to export the current field, the result still export all the fields?


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events