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How to check for multiple condition value in Automation rule

Dear all,

We have a custom select list custom field which contains product reference as sample below :


In fact out of this entries, characters at position 2,3,4 represent a product code

What I need to do is when an issue is created, I need to read the selected product and extract out of it the code value

From an automation IF I need to check this product code ID out of this string in order to populate an other field with the Code

For exemple I have define a IF condition in Automation as below


From my rule above, that means if my field contains in 2,3,4 position = M22, then I will edit an other field in the form and set it to HB2

This works fine for one condition but what I need to to is be able to check it for different values like M22 or M21 or M23

If the value is M22 or M21 or M23 then the field set will be all HB2

Is there a way to place multiple value in the Second field to be evaluated ?


1 answer

Hi @Calderara Serge ,

A nice use case.

I haven't built the rule, but have you already tried it with contains regular expression or exactly matches regular expression. See also this documentation.

Another option is to think otherwise to use if/else conditions.

Regards, Marco

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