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How to change the date format on Jira Cloud


We currently have the date set as 18/Apr/19. The format for this is dd/MMM/yy We would prefer to have it as 18/04/19. What would be the format for this and where can we change it?

2 answers

Has anyone managed to configure ISO 8601 date and time formats in Jira?
I've made all the changes as suggested in

but I'm now getting inconsistent behaviour, like sometimes dd/MM/yy and sometimes MM/dd/yy formats.

same issue

Like Grygorii_Polinovskyi likes this
0 votes
Taranjeet Singh Community Leader Apr 18, 2019

@Michael Alcock Please refer this documentation from Atlassian for the options you have for changing the date/time format:


Hope it helps !

@Taranjeet Singh 

Thanks for your answer. Unfortunately, this doesn't help. I have already changed these settings, and it changed filter results etc.

On the forms however when you create and edit issues, the date fields still use the old format. Do i change this somewhere else?


Like # people like this
Taranjeet Singh Community Leader Apr 22, 2019

@Michael Alcock I suggest to please contact Atlassian Support (, providing all details for your issues.

@Michael Alcock if you received a solution for this, can you post a link? Experiencing same issue.

@David Lance Spellman 

Go to:

Jira Settings>System>General Configuration>Advanced Settings

Apply these settings: h:mm a %I:%M %p

Like # people like this

I have done the setup to get more european look with 24 hour clock and all, using this giude:

That uses both the

Jira Settings>System>General Configuration>Advanced Settings

and Jira Settings>System>User Interface->Look and feel

But nothing changes, it is still the 12 hour am pm times i see when specifying dates, what gives?

Like Volodymyr Krupach likes this

August 2022 - the bug is still there. Moreover looks like the new issue view ignores date-time settings completely.

Like Bram likes this

Is there an existing bug on that? It is very annoying issue. No from proposed fixes work

Like Volodymyr Krupach likes this

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