How to change a Service Desk Project Name

[Adi None]

Hello,

I'm having trouble when changing SD project names. For example, I have a SD project called Americas ... I change this to SD-Americas in SD and it shows correctly in SD, but this change is not reflected in the Client Portal. 

Is this a bug or am I missing something?

[Brittany Wispell · Accepted solution]

Hey @Adi None

Within your portal settings you can change the name your customers see on the portal see below image. The area that says Name you'll need to change. Hope this helps! 

[Adi None]

Thank you!

[Brittany Wispell]

You're welcome! Glad I was able to help. :)

[NC]

Has this option moved I have an issue where these settings do not reflect what is been shown to my portal customers?

[Aleksandra Leesment]

I had the same issue and managed to solve it by going to "Portal Settings" and changing the name there.