Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


How to (bulk) change resolution date (instead of just status) of already closed tickets?

I noticed the resolution status was not being updated by closing issues. Have fixed this by adding an extra post function to the transitions leading up to 'done' in my current workflows. It works well now. 

However, before noticing and fixing the problem, we have been closing issues without changing the resolution for over two months. I can change the resolution status in bulk, but I cannot find how to also change the resolution date of the already closed issues. The reason I want to change this is, we use the dashboard gadget "Created vs. resolved chart", which will now display all the closed issues that spread out over JAN/FEB/MAR on this month. 

Therefore the question: How can I (preferably in bulk) change the resolution date of closed issues?  

3 answers

1 accepted

2 votes
Answer accepted
Gaston Valente
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Mar 07, 2017


If you need to simply set the resolution date of these issue to the current date you can create a temporary transition that sets the resolution field from any status to any status and then do a bulk transition.

If you need to set the the resolution date to a past date it's more complex, here you can find some answers:

Is there a way to change the "Resolution Date" in Jira?

Hi Gaston,

It appears that all 3 of these links are now bad, do you have any other references for editing the resolution date to a past date?

Like Sean Lively likes this

I was able to update Resolution, Date Resolved, and Status with the following procedure. The same procedure allows to update almost all fields available in JIRA, so you can choose which ones to map.


  1. Export the issues to update as Export Excel CSV (all fields)
  2. Open CSV file and edit the fields that you want to update (e.g. Resolved, Resolution, Status). Make sure of setting dates with a date format that matches the one in JIRA (e.g. MM/dd/yyyy hh:mm AM/PM -> MM/dd/yyyy hh:mm a)
  3. Go to to the JIRA Import Wizard (External System Import)
  4. Select the button "None of these"
  5. Choose the file that you prepared in step 2, click Next
  6. Select the target project in Import to Project, click Next
  7. Set the fields to update including Issue Key and Summary. Click Next.
  8. Begin the import

I have not been able to replicate this process.

Hello Hector and Michael,


I was able to replicate the process you described for Jira Cloud, but it did not work for Jira Server and Data Center.

To my understanding, the resolution date is not stored as a field in Jira Server and DC, but it is for Jira Cloud.

Hi, @Bastien Lespinasse 

This does work for Jira Server/DC, but it is required to also add the resolution field in the CSV, in addition to the date.

It works on our Jira DC version 8.22.6

Like Johann Batt likes this

We have Jira DC version 8.22.6 and it is not working, and we do include the Resolution in the CSV.

For others who stumbled at this, try our free addon (Quantifythat has a special "resolution checker" tool. Because we deal with things like time in status, throughput and other Kanban metrics we have the data to fix this. The process looks like this:

1. You do a JQL-powered search

2. Select issues with the suggested resolution dates

3. Export this as CSV file

4. Import back to Jira to update fields

And yes, this is done in bulk 😉

Suggest an answer

Log in or Sign up to answer