How to (bulk) change resolution date (instead of just status) of already closed tickets?

I noticed the resolution status was not being updated by closing issues. Have fixed this by adding an extra post function to the transitions leading up to 'done' in my current workflows. It works well now. 

However, before noticing and fixing the problem, we have been closing issues without changing the resolution for over two months. I can change the resolution status in bulk, but I cannot find how to also change the resolution date of the already closed issues. The reason I want to change this is, we use the dashboard gadget "Created vs. resolved chart", which will now display all the closed issues that spread out over JAN/FEB/MAR on this month. 

Therefore the question: How can I (preferably in bulk) change the resolution date of closed issues?  

1 answer

1 accepted

1 votes
Gaston Valente Community Champion Mar 07, 2017

Hi, 

If you need to simply set the resolution date of these issue to the current date you can create a temporary transition that sets the resolution field from any status to any status and then do a bulk transition.

If you need to set the the resolution date to a past date it's more complex, here you can find some answers:

Is there a way to change the "Resolution Date" in Jira?

https://answers.atlassian.com/questions/196334

https://answers.atlassian.com/questions/62626

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,958 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot