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How to (bulk) change resolution date (instead of just status) of already closed tickets?

I noticed the resolution status was not being updated by closing issues. Have fixed this by adding an extra post function to the transitions leading up to 'done' in my current workflows. It works well now. 

However, before noticing and fixing the problem, we have been closing issues without changing the resolution for over two months. I can change the resolution status in bulk, but I cannot find how to also change the resolution date of the already closed issues. The reason I want to change this is, we use the dashboard gadget "Created vs. resolved chart", which will now display all the closed issues that spread out over JAN/FEB/MAR on this month. 

Therefore the question: How can I (preferably in bulk) change the resolution date of closed issues?  

2 answers

1 accepted

2 votes
Answer accepted
Gaston Valente Community Leader Mar 07, 2017

Hi, 

If you need to simply set the resolution date of these issue to the current date you can create a temporary transition that sets the resolution field from any status to any status and then do a bulk transition.

If you need to set the the resolution date to a past date it's more complex, here you can find some answers:

Is there a way to change the "Resolution Date" in Jira?

https://answers.atlassian.com/questions/196334

https://answers.atlassian.com/questions/62626

Hi Gaston,

It appears that all 3 of these links are now bad, do you have any other references for editing the resolution date to a past date?

Like Sean Lively likes this

For others who stumbled at this, try our free addon (Quantifythat has a special "resolution checker" tool. Because we deal with things like time in status, throughput and other Kanban metrics we have the data to fix this. The process looks like this:

1. You do a JQL-powered search

2. Select issues with the suggested resolution dates

3. Export this as CSV file

4. Import back to Jira to update fields

And yes, this is done in bulk 😉

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