How to assign a story to a specific user(tester), after the assignee(developer) set the status has resolved?

i m assigning a story to a developer and the developer completes their process and developer sets the status has "Resolved" and that resolved story needs to re-assign for the tester.

Then it must need to send a notification for the tester?

1 answer

0 votes

For all of this, look at the transition the developer uses for "sets the status to resolved" - that's part of your workflow.

First, you need to think about how you get the "tester" in there. Have you logged this in a custom user picker field? If so, you can use one of the "copy field" workflow post-functions provided by several plugins (Check the Jira suite utilities, script runner, etc) to copy that into the assignee field

Second, make sure your notification scheme includes emailing the assignee for the event fired by the transition, and the newly assigned tester will get emailed.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,864 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot