How to approve a JIRA through email


I want to know how to approve a JIRA through email without opening/logging in to the JIRA, for example I access my mail box through smart phone and I just want to approve the JIRA just by clicking the button in the JIRA or just sending the email reply as "Approved", it should get reflected in the JIRA. Please let me know how to achieve this?


Thanks & Regards


1 answer

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Andy Brook Community Champion Oct 31, 2014

JEMH can help with that, you can supply Directives to drive issue transitions, eg first line of a reply to an issue notification could contain:

the rest

How this works is that you define the 'Directive' as an Alias, the value of which is the real field and value, allowing you to isolate what is done, in this case, an Alias where the key is approved would have a value of workflow=Approve Issue (or whatever the transition was)

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