How to apply the default value when issue is created through a remote system?

We create stories and bugs through SFDC. The default values of fields are not being applied when the issue is created.

2 answers

How do you put default values in your fields? Through a post-function? Has it ever worked before? Note that fields won't be displayed in a JIRA ticket if they have no value at all. Also, that field should be in the "View Screen" in order for it to be displayed if it indeed has a value.

They are custom fields, which let you set a default value. When I create the issue in JIRA, the defaults work. When I create the issue through SFDC, the defaults are not applied.

How do SFDC pass the data to JIRA?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,938 views 19 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you