I want to allow some users to read/view all fields in a ticket, but only be able to modify some of those fields. And some of the fields will be custom. A brief look at the documentation leads me to believe that this level of granularity of access control is not available out-of-the-box. I guess what I would want is for each field to have attributes like "roles allowed to read" and "roles allowed to modify" (or conversely some additional attributes on a role). Can what I want be easily done with some custom code? Other suggestions?
Wow, third time today this has appeared. (Sorry if that sounds sarcastic - if it does, then it's aimed at Answer's Search and lack of FAQ functions, not the questioners)
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