How to add issue type: Test in Kanban Project

[Shivika Shah]

Hello,

In my organisation, JIRA does not have issue type test. We have default issues types: Story, epic, bug, task and subtask.

I want to add Issue type -test , so we can use jira as test management tool.

I am not Jira Admin and might be missing some configuration. I am trying to create it on project level first to try.

I have created : issue type, screen, screen schemes, issue type screen scheme. 

Not sure what else is missing and how to connect the to complete the configuration.

Any help is appreciated

Thanks

[Hamza Chundrigar · Accepted solution]

Hi @Shivika Shah 

Indeed, if you’re using a software company managed project, the default issue types that come with it are: Epic, Bug, Story, Task and Subtask – so you are right in wanting customize/add issue types to match that of your team’s use case.

Although, unless you’re using a team-managed project (which to me sounds like you’re not) then please be advised that creation of an issue type is not done at the project level, rather on the Jira site level. Once you create an issue type, then you can attach that to your issue type scheme based on the issue types you need for each of their projects.

If say, you have an issue type scheme that is shared with another company managed projects, then attaching that ‘Test’ issue type to one project’s issue type scheme will also have the same result/impact for the other project since they are using the same issue type scheme.

Note: You must be a Jira administrator with the Administer Jira permissions (which is a Global permission) to do the following things.

• Refer to this article on how to add an issue type. (In your case: ‘Test’)
• Go to Issue type schemes settings to associate an issue type scheme with a project.
• If you already have a tailored screen that you want for the issue type ‘test’ and you want to associate an issue type(s) with a particular screen scheme then click here for more details on how to do that.
• Once you have created and configured an issue type screen scheme to your desired settings, you can now associate the scheme with a one (or more) project(s). In your case, you just want to test this on that one particular project in question, so you can apply your chosen screen scheme to each issue type within that particular project only. Click here and scroll to the bottom of the page to learn how to associate an issue type screen scheme with a project.

I hope that helps.

Feel free to ask any follow up questions, comments or concerns.

Best regards,

Hamza

[Shivika Shah]

Thanks Hamza. I will try that.

Regards,

Shivika

[Shivika Shah]

Hi Hamza, 

Unfortunately this did not work for our company.

We are trying add on Xray to see if it serves the purpose.

Thanks,

Shivika