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How to add images on Canned Response screen? Edited

JiraKOI I'm New Here Jan 05, 2020

Hi all, 

How can I add images on the Canned Response Screen? 

 

I remember that adding images was working by Ctrl C + Ctrl V. 

 

But after I re-install Jira Service Desk Server, it shows following error message: 

error1.PNG

(Once, I did Ctrl C + Ctrl V) 

error2.PNG

(After I save the canned response, it shows the image like this) 

 

I enabled the Attachment and attachment permissions...

 

Also, uploading attachment is fine but if I put it on the screen, the same issue appears. 

 

Could you please help me with this issue? 

 

Thank you

 

 

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