How to add Custom field with rich text ?

[Alex Benavides]

Just like the Description and Comments field have it. I added one but it is plain text
I want to add a separate field with developers comments.

[Nic Brough -Adaptavist- · Accepted solution]

Have a look at the "field configuration" for the project//issue type.  Check that your field's "renderer" is set to something other than "plain text"

[Alex Benavides]

THANK YOU !! For some reason, this wasns't easy to find in the documentation 

[Steven Craft]

I can't find this setting from the accepted answer. Sorry, I'm new to Jira!

[Nic Brough -Adaptavist-]

Start with the project settings page and look for "field configuration scheme", you should be able to drill down from there.

[Steven Craft]

Got it, thanks! 

[Malachi Burke]

This helped me a lot.  Thank you!

[Liubov Chornobai]

Thanks!

[Benjamin Rosen]

Hi, this didn't work for me! I did the following project settings > fields > actions > edit fields. Then on the row next to the custom field I wanted to make rich text, I clicked > renderers > wiki style renderer (changed from the only other option, default text renderer). It still didn't work. I would like to be able to add pictures, bullets etc like on comments (and on this forum). Please let me know what I did wrong! Thank you very much. 

[Jess B]

Hey @Benjamin Rosen did you ever figure this out? I am trying to do the same thing with no luck so far. 

[Katya Wegner]

Hi Jess B, I think it helps, when you follow the video Pavel made. It ist important that you change the renderer exactly for the right field configuration. 

First, I was a bit lost too. But then, I started via the project where I wanted to use the changed renderer. Next step was Fields, then you have the used Field Configuration and, in our version, an edit sign on the right side. And when I changed the renderer there, it was solved.

[Phyllis Davies]

Lifesaver!

[Deleted user]

Absolute genius! I spent so much time trying to fix this. and your post got it solved in seconds.  Thank you!

[Pavel Bryukhanov]

Despite this is marked as "Solved", I spent quite a few hours trying to understand how to fix this. 

Here is 5 minute video which I have created on how to do this. 

https://youtu.be/QCNHPy88iKA

I hope it helps. 

[Greg Spektor]

Thank you for the great video. It's very clear and informative. I'm trying to have our Jira admin do this in Jira server so my search continues. :)

[Brendan Byers]

Thanks for the helpful video.
Does anyone know if "user mention" (@username) works with these custom fields?
The option is presented but doesn't seem to work for me.
However I can use the old syntax ( [~username] ) so perhaps that is sufficient.

[Raphi Levine]

perfect.  lifesaver

[Anna Hernandez]

Thanks so much!!!