How to access sandbox? cad we have a test environemt?

heider.souza
Contributor
October 7, 2024

 

How to access sandbox? cad we have a test environemt? in cloud

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Answer accepted
Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 7, 2024

Hi @heider.souza 

Welcome to the Atlassian Community!

You can create a sandbox for your Jira, Jira Service Management, and Confluence products that are on Premium or Enterprise plans.

Create sandbox

To create a sandbox, you must have organization admin permissions. Once created, all organization admins will have access to your sandbox. Manage permissions the same as you would for your production sites. Learn about admin permissions and groups and product access

To create a sandbox:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. Select Products > Sandbox.

  3. Select Create sandbox.

  4. Choose the product you want to create the sandbox for.

  5. Create your sandbox on a new sandbox site or add to an existing site.

  6. Select Create sandbox.

We’ll notify you through email and your Sandbox page when your sandbox is ready. If you refresh the page while we’re creating your sandbox, your sandbox will continue creation in the background.

If your sandbox is inactive for 28 days, then it will transition into the offline state. More about offline state of sandboxes

 

heider.souza
Contributor
October 7, 2024

Thanks! for the details. And if I understood well, I can't/not need to migrate something from sandbox to production. I need to recreate always the changes that I want.

Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 7, 2024

That's correct, out of the box you can copy production data to your sandbox when needed, but not the other way round. I would suggest taking a look at - What data is copied to sandboxes to understand what data types are/aren’t copied.

Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 8, 2024

Hi @heider.souza

Please consider marking the response as accepted if you found it helpful. It can benefit other community members with similar questions.

0 votes
Vikrant Yadav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 7, 2024

Hi @heider.souza  Welcome to Atlassian Community!

Test/Sandbox instance is available only for Premium and Enterprise plan. 

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