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How to Link created Insight Objects with automation rule

I have an automation rule that creates Insight Objects every time a ticket transits to an ordered state

I have an Insight custom field named "Aufträge [Insight]" and when I try to add the action "Edit issue fields" with the object that was just created none of them work.
There must be an error in the syntax...

I already read this: How to link object 

and this: Workaround 

My created object:

object.png

Name of the object is the same like issue summary, so i tried to lookup this object with this query:

objectType IN objectTypeAndChildren("Angebote") AND "Name" = {{issue.summary}}

issue.png

Thanks for your help!

1 answer

1 accepted

0 votes
Answer accepted

I found a solution.

 

At first I created an "Lookup objects" step:

look.png

and used this object for linking the issue:

objectType IN objectTypeAndChildren("Angebote") AND Key = {{lookupObjects}}

aaa.png

the automation failed because of the spaces in "Name" the "Lookup Object" uses the key value and it works

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