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I have an automation rule that creates Insight Objects every time a ticket transits to an ordered state
I have an Insight custom field named "Aufträge [Insight]" and when I try to add the action "Edit issue fields" with the object that was just created none of them work.
There must be an error in the syntax...
I already read this: How to link object
and this: Workaround
My created object:
Name of the object is the same like issue summary, so i tried to lookup this object with this query:
objectType IN objectTypeAndChildren("Angebote") AND "Name" = {{issue.summary}}
Thanks for your help!
I found a solution.
At first I created an "Lookup objects" step:
and used this object for linking the issue:
objectType IN objectTypeAndChildren("Angebote") AND Key = {{lookupObjects}}
the automation failed because of the spaces in "Name" the "Lookup Object" uses the key value and it works
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